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Privacy Policy

The Grand Appeal’s and Gromit Unleashed Shop (Wallace & Gromit’s Children’s Foundation) Privacy Promise

Nicola Masters 

Director 

Wallace & Gromit’s Children’s Foundation Privacy Statement 

Our privacy promise tells you how we treat your data and what happens to it.  

We understand how important your data is. As such, we will always be transparent, explaining clearly what data we collect about you and why. We will only collect data to:

Choice 

It’s up to you how you want us to use your data; you can get in touch with us at any time and request we change or remove your data.  

You can raise any concerns you have by writing to Nathan at data@grandappeal.org.uk or calling 0117 927 3888.

Trust 

Your trust is very important to us. So, we’re committed to keeping your data safe and secure and promise never to sell your personal details to anyone. We will never keep your personal data longer than we need to. 

The Grand Appeal’s and Gromit Unleashed Privacy Policy 

The Grand Appeal, Cots for Tots, and Wallace & Gromit’s Children’s Charity are working names of Wallace & Gromit’s Children’s Foundation. Gromit Unleashed is a trading name of Cracking Enterprises Ltd which is a wholly-owned subsidiary by Wallace & Gromit’s Children’s Foundation. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics: 

What data do we collect? 

Wallace & Gromit’s Children’s Foundation collects the following data: 

How do we collect your data? 

You directly provide Wallace & Gromit’s Children’s Foundation with most of the data we collect. We collect data and process data when you:

Our organisation may also receive your data indirectly from the following sources: 

How will we use your data? 

Wallace & Gromit’s Children’s Foundation collect your data so that we can: 

If you agree, The Grand Appeal, Cots for Tots, The Gromit Unleashed Shop, and Wallace & Gromit’s Children’s Foundation may share your data with our partner companies so that we may offer the best service we can. These include:

How do we store your data? 

Wallace & Gromit’s Children’s Foundation securely stores your data in a number of locations. We use Raiser’s Edge by Blackbaud as our database to ensure we can contact you, steward you through your fundraising and look after you when using our services. We safeguard this information in a number of ways, including password protection, limiting access and encryption. 

We may, from time to time, hold personal data internally on Microsoft SharePoint, our remote servers, or transfer via email. We safeguard this information through password protecting access, multifactor authentication, HTTPS access and encryption.  

Wallace & Gromit’s Children’s Foundation will keep your personal data for six years from our last interaction. Once this time period has expired, we will delete your data by expunging your data from our CRM system. 

Wallace & Gromit’s Children’s Foundation will keep employee and application personal data for six years from our last interaction if you are successful and six months if you are not. Once this time period has expired, we will delete your data by expunging your data from our talent management systems. 

Wallace & Gromit’s Children’s Foundation will keep any special category data we hold for three years from our last interaction. Once this time period has expired, we will delete your data by expunging your data from our CRM system. 

Wallace & Gromit’s Children’s Foundation will keep records of your donations for six years. Once this time period has expired, we will delete your data by expunging your data from our CRM system. 

Wallace & Gromit’s Children’s Foundation will keep records of your purchases for six years. Once this time period has expired, we will delete your data by expunging your data from our eCommerce system. 

Wallace & Gromit’s Children’s Foundation will keep records of your volunteering application for six years. Once this time period has expired, we will delete your data by expunging your data from our data storage system. 

Special Category Data  

We collect and process special category data and criminal offences in some situations. We will only do this subject to recording the condition for processing we rely on in the Data Protection Act 2018 (DPA 2018); the lawful basis for our processing, and whether we retain and erase the personal data in accordance with our policy document. 

Marketing 

The Grand Appeal and The Gromit Unleashed Shop would like to send you information about products and services of ours that we think you might like. 

If you have agreed to receive marketing, you may always opt-out at a later date. 

You have the right at any time to stop The Grand Appeal and The Gromit Unleashed Shop from contacting you for marketing purposes. 

If you no longer wish to be contacted for marketing purposes, please email data@grandappeal.org.uk 

What are your data protection rights? 

The Grand Appeal, Cots for Tots, and Wallace & Gromit’s Children’s Charity are working names of Wallace & Gromit’s Children’s Foundation. Gromit Unleashed is a trading name of Cracking Enterprises Ltd which is a wholly owned subsidiary by Wallace & Gromit’s Children’s Foundation. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. 

The right to erasure – You have the right to request that we erase your personal data under certain conditions. 

The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions. 

The right to object to processing – You have the right to object to processing of your personal data under certain conditions. 

The right to data portability – You have the right to request the transfer of data that we have collected to another organisation, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email data@grandappeal.org.uk 

Call us on 0117 927 3888 

Or write to us: The Grand Appeal, 30-32 Upper Maudlin St, Bristol BS2 8DJ 

Cookies 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 

For further information visit allaboutcookies.org and to see our the cookies we use visit cookieserve.com 

How do we use cookies? 

Our organisation uses cookies in a range of ways to improve your experience on our website, including: 

What types of cookies do we use? 

There are a number of different types of cookies. However, our website uses: 

How to manage cookies 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites 

Wallace & Gromit’s Children’s Foundation websites contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

Wallace & Gromit’s Children’s Foundation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 April 2021. 

How to contact us 

If you have any questions about our organisation privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at data@grandappeal.org.uk 

Call us on 0117 927 3888 

Or write to us: The Grand Appeal, 30-32 Upper Maudlin St, Bristol BS2 8DJ 

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. 

The ICO’s address:             

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

Helpline number: 0303 123 1113 

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