Most fundraising tools and platforms will charge a fee to process a donation. This can be a fixed amount for each donation, a percentage of the donation or Gift Aid, or some platforms suggest an additional payment is made by the donor to cover the cost of processing the transaction.
A list of platforms used by The Grand Appeal and the associated fees is included below:
Some platforms process Gift Aid on behalf of charities, and a processing fee is applicable. While this may seem a more expensive way to donate, there are significant benefits to us as a charity for this service.
| Third party source/platform | UK processing fees per transaction | Gift Aid processing fees |
| The Grand Appeal website transactions – processed by Stripe | 1.5% + 20p | |
| Contactless donation terminals | 2.38% + 5p | |
| JustGiving website and some contactless terminals (powered by JustGiving) | 1.9% + 30p | 5% |
| Enthuse website | 1.9% + 30p | 5% |
| Much Loved website | 3.2% platform fee & 1.9% + 20p card fee | |
| CAF donations | 4% on telephone donations | |
| GiveWheel website | 1.2% + 20p |
More information on each platform’s policy around fees is available by clicking on the link in their name.
Additional fees will apply to international donations.
If you would prefer to donate via bank transfer, please contact our team on hello@grandappeal.org.uk.
